Not sure what the names servers are for your website's domain name?
Please read your welcome email. If you have lost your welcome email, you may request it again via phone, live chat, or email to sales@dtechghana.com
The name servers listed in your welcome email will be the ones to use for all of your sites hosted on your account.
If you are a Reseller, then you can opt to use private name servers (Note: we will only allow Nameservers for the Optimum and Gold packages). If you are a Dedicated server owner, you must use private name servers.
Um, what are nameservers?
Changing DNS
Any time you make a DNS (domain name server) change it takes around 24-48 hours to complete. During this proprogation time routers all over the world are updating their cache. This causes your site to be up and down randomly during the first 48 hours for different people at different times. Think of dns like a zip code. If you don't put a zip code on your mail the post office doesn't know where to send it. Domains are the same way if they don't have the DNS the internet doesn't know what server to send your request to.
Making the changes
Every registrar has a different procedure for changing your domains DNS, however they are all done basically the same way. The welcome email you received from us provides you with the name servers you need to change your domain to. If your domain wasn't registered through us, you will have to take those name servers to wherever you bought your domain, and fill them in for your domain name.
Your name servers should look something like...
- biz1.darrelconceptsghana.com
- biz2.darrelconceptsghana.com
(do not use the above unless told so in your welcome email)
AHHH Help me
If you can't figure out how to change your sites dns contact whomever or wherever you bought your domain name from. They will be able to assist you in making the changes or direct you to their faq on how it's done.
