There are instances where a domain name is successfully transferred to Darrel Technologies, but it still continues to bear the Pending Transfer Status in the Client Area.
This could happen because of one or more the following:
- When a domain name Transfer completes, the Registry makes the necessary modifications to the domain name and adds 1 year to its Registration term.
- The Registry notifies us about successful domain name transfers by means of a daily report.
- On receipt of the report, the system sets all successfully transferred domain names Active in the database.
- If for some reason, there is a delay in the delivery of the report, the domain name cannot automatically be set Active in the system. As such, the status of the domain will continue to be shown as Pending Transfer.
This problem would normally be automatically rectified within 24-48 hours.
Note If the problem still persists for more than 48 hours, please feel free to contact our Support Team at support@dtechghana.com