How to create an FTP account

An FTP account is used to upload and manage files on your web site. You can give different people different levels of access by assigning them to a specific directory. You must create an FTP account for each user to do so. To create an FTP account, please do the following:

  1. Login to cPanel and go to the Files section.
  2. Optional step: If you are using the X theme, click FTP Manager.
  3. Click FTP Accounts.
  4. Optional step: If you are using the X theme, click Add FTP Account.
  5. To the right of "Login:", type the name of the FTP user. Please note, a full FTP user name will always be formatted as user@primarydomain.tld. You cannot create an FTP account without your domain name in it, regardless of the publish destination.
  6. To the right of "Password:", please provide a password which will be used to authenticate this FTP account.
  7. To the right of "Quota", please provide the maximum amount of bandwidth this FTP user may use. Please note, if you leave the quota at unlimited, then the FTP user will have the ability to use the total amount of bandwidth for the cPanel account.
  8. To the right of "Directory: /", cPanel will guess the directory you want; however, it is usually wrong. This is because cPanel will guess the directory name is exactly the same as the FTP username, but that normally is not the case. So, I recommend erasing everything after "public_html/".
  9. To the right of "Directory: /public_html/", please provide a directory for which you would like the user to access.
    This is the step where you determine the level of access. Whatever directory you specify, the FTP user will not be able to navigate outside of that folder. However, they will be able to access all files and subfolders inside that folder.
  10. Click Create

You have now just set up an FTP account.

Hint: For the Directory, if you erase everything and type a single "/", then the user will have access to your home directory (anything outside of the public_html folder).

Notice: An FTP account is created automatically when you: sign up for hosting, create a cPanel, create an addon domain, create a subdomain name, or enable anonymous FTP.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Where can I download a free FTP client

There are several FTP clients which you may download and install for free. Click on the...

Dreamweaver Settings

How to publish with Dreamweaver: Open your Dreamweaver and look in the top menus. Click...

Publish your site using FrontPage

FrontPage settings With FrontPage Extensions:  * In cPanel, FrontPage Extensions must...

FTP Settings and Connections

The following FTP information can be found in the welcome email we send after you pay for your...

Why am I not allowed to upload files?

Make sure you are uploading to the right web directory, which is inside the public_html or www...