Privacy Statement

The following privacy statement governs the processing of Personal Information we collect from our customers and online users ("you"), as well as information we automatically collect from your online visits (e.g. data collected via cookies). A link to this page is available on all pages on our site.

This Privacy Statement does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We encourage you to read the privacy statements of any other parties with which you interact, as they may differ from ours.

For the purposes of this privacy statement, "Business Partner" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services or information. "Personal Information" means information that identifies you, such as your name, telephone number and email address.

Contents

Information We Collect

We may request Personal Information when you

  • Use our websites;
  • Contact us
  • Request a service, quotation, support or other services;
  • Participate in a survey or other online promotional activity, or correspond with us or engage in certain other activities on our Web site
  • Apply for a job or submit your resume/CV

The type of Personal Information we collect on this site include:

Name
Email Address
Phone Number
Postal Address

We may also collect demographic information, such as your business or company information, interests, and preferences. Forms on our website will typically indicate whether information requested is mandatory or voluntary.

We may collect information about your visits to our websites, including the pages you view, the links you click, search terms you enter, and other actions you take in connection with our websites and services. We may also record certain information from the browser you used to come to our website, such as your IP address, browser information, the URL of the website that referred you to our website, and which URL you clicked on our website if you navigate away from our site. This information is used in trends analysis, site administration, user movement tracking, and also to gather broad demographic information for aggregate use.

How we use this Information

We use information provided to

  • Process customer orders and requested transactions;
  • Respond to inquiries and provide support;
  • Send communications to you, such as order/product information, transaction status including order confirmations, information about products and services;
  • Facilitate communications from our business partners;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of our website(s), our business(es), or our products or services; or
  • Otherwise, as disclosed to you at the point of collection.

Disclosing Personal Information

We may share your Personal Information with business partners to carry out transactions you request, or to make our business more responsive to your needs. These communications may include requests relating to DT products or services or offers. We will only share your Personal Information with business partners who agree to process and protect your personal information according to our instructions and use it solely for the purposes set forth by DT.

We may share your Personal Information with participants in our sales and marketing chain, including but not limited to retailers, resellers, distributors, integrators, order fulfillers and some sales agents (“Channel Partners”), for the limited purposes of selling, marketing or providing support for DT products and services.

We may also disclose your Personal Information in connection with law enforcement, fraud prevention or other legal action; as required by law or regulation; if DT (or a part of DT) is sold or merges with another company; or if DT reasonably believes it is necessary to protect DT, its customers or the public.

Except as described above, we will not disclose your Personal Information to third parties for their own marketing purposes without your consent.

Accessing, Modifying and Deleting Your Personal Information

DT offers tools to help keep your Personal Information accurate. You can view or edit your Personal Information that has been stored online in your DT customer account, by visiting the Client Area (aka "My account") section of the DT website. For the security of your account, you will be required to sign in with your username and password.

If you have any questions about the type of Personal Information we hold about you or if you wish to request deletion or rectification of Personal Information we hold about you, or exercise your rights to access and/or object to the processing of your Personal Information please send a written request to privacy@dtechghana.com.

Communication Preferences and Opting Out of Marketing

You may choose to receive or not receive marketing communications from DT by indicating your email preferences from the Client Area.

How We Secure Your Personal Information

DT takes all reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorized access, modification or disclosure. The ways we do this include:

  • Using encryption when collecting or transferring sensitive information;
  • Limiting physical access to our premises;
  • Limiting access to the information we collect about you;
  • Ensuring that we and our Business Partners have appropriate security safeguards to keep Personal Information secure; and
  • Where required by law, destroying or de-identifying Personal Information.

Social Media

Our website includes social media features, including Facebook “Like” button and X “Follow” button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Links to Third-Party Websites and Services

Please be aware our website displays links to other websites, which if you click on them may collect Personal Information about you. DT is not responsible for the privacy practices of those third-party websites. We encourage you to read their privacy statements, as they may differ from ours, and are not covered by this Privacy Statement.

Changes to Our Privacy Statement Regarding Customer and Online User Information

We will occasionally update this Privacy Statement. If we make changes to this Privacy Statement or make any material changes to how we use your Personal Information, we will revise this Privacy Statement to reflect such changes and revise the Privacy Statement's effective date, included at the end of this section. We encourage you to periodically review this Privacy Statement to be informed of how we are using and protecting your Personal Information.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please email us at privacy@dtechghana.com.

Updated: 14 August 2024